Plan lifecycle management

Enterprise vs Pro seat model

Kalivar offers two plan types for law firms. The seat model works differently on each.

Enterprise — fixed allotment, account-team managed

Enterprise firms receive a fixed seat allotment negotiated with the Kalivar account team. Key points:

• Seats are provisioned by Kalivar. The firm owner cannot invite new members from the app — the Members page shows a notice to contact the account manager instead of an invite form.
• The firm owner can view and manage existing members (change roles, remove members), but cannot add new ones unilaterally.
• Adding or removing seats — including changes to the allotment, billing interval, or per-seat price — is handled by the Kalivar account team.
• Member changes do not change the bill. Enterprise seat plans are pre-paid against the fixed allotment. Removing a member frees a slot; it does not reduce the subscription charge.

Pro — self-serve, pay-per-member

Pro firms start with a single seat (the owner) and grow from there. Key points:

• The firm owner manages members directly from Settings → Members — the standard invite form is available with no restrictions.
• Billing adjusts automatically to the current member count. Adding a member increases the next charge; removing one reduces it (Stripe prorates the difference).
• Pricing follows the standard Kalivar catalog — no negotiated rates. See Billing and plans for current tier rates.
• Owners and admins can also update the payment method, view invoices, and adjust the billing interval directly from firm settings.

Two billing streams (recap)

A law firm has two independent billing streams: the seat subscription (the pre-paid monthly or yearly plan that keeps the firm workspace active) and usage fees (per-action charges for cases, opinions, and introductions). Plan lifecycle actions on this page apply to the seat subscription only. Usage fees are not affected.

Each stream has its own collection mode (Auto-charge, Invoice/cheque, or net-terms invoice) that is configured independently. See Firm activation and payment routing — Collection methods for details on how each stream can be billed and what payment methods are accepted.

Changing your plan

Enterprise plan changes — billing interval, per-seat price, seat count, or pausing a subscription — are handled by your Kalivar account team. Contact your account manager to request any of these adjustments. Changes are applied to your existing subscription without disrupting members, history, or your saved payment method.

Pro firms self-manage members directly from Settings → Members and billing adjusts automatically to the current member count. See Managing a law firm → Inviting members.

Tips

• Usage fees (cases, opinions, introductions) are a separate billing stream and are not affected by seat-subscription changes.
• Enterprise firms: contact your account manager before the next renewal cycle to ensure billing interval or seat-count changes take effect on time.
• Pro firms: removing a member frees the seat immediately; Stripe prorates the credit toward the next invoice.

Related

• Firm activation and payment routing
• Managing a law firm
• Billing and plans
• Glossary